At Indira Gandhi International Airport, New Delhi


We realise that airports can be tedious, tiring and at times intimidating.

To make your transit at Delhi airport more comfortable and seamless, we can arrange the services mentioned below through Plaza Premium Lounge.

These services are available on arrival and departure without charge for guests who have booked their retreat at Vana directly with Vana’s reservations team.

  • Arrival assistance

A Plaza Premium Lounge representative will receive you at the aero-bridge exit of your aircraft and accompany you through immigration/baggage claim/customs to the arrival terminal’s exit area. A golf cart may be arranged on request, if available.

  • Departure assistance

A Plaza Premium Lounge representative will receive you at Indira Gandhi International Airport’s drop-off point. Luggage assistance will be provided and you will be accompanied to the check-in counter. Once you have checked-in, you will be accompanied through immigration to the departure gate. A golf cart may be arranged on request, if available.

  • Transit assistance

In case the transit time between your flights is 4 hours or less, a member of the Plaza Premium Lounge can receive you at the aero-bridge exit of your aircraft, assist with your luggage, help you check-in for your onward flight and accompany you to the boarding gate of your next flight.

Terms and conditions
  • Airport assistance will be offered at no charge to guests who book their retreat directly with Vana. While booking your retreat, you are requested to please share your flight details with Vana’s reservations team. A notice at least 72 hours in advance is required for us to make arrangements.
  • Prices do not include refreshments, lounge access or fast track immigration/security.
  • No refunds will be given for cancellations that are made less than 72 hours prior to the flight’s arrival or departure.

For more information, prices and to use any of the above mentioned services, please contact our reservations team at retreat@vana.co.in or at (+91) 135 3911114/(+91) 80060 00945.