Legal & Privacy
Vana Enterprises Limited has exclusive rights over the ‘Vana’ logo in its stylised font and the ‘Tree’ device. These trademarks are protected from copying and imitation under national and international laws and may not be reproduced, copied or otherwise used without the express prior written permission of Vana. Trademarks not owned by Vana and referenced on this website are the property of their respective owners.
The Content on this website, including the information, text, images, sounds, graphics, links and all other software and information published or otherwise contained on this site are owned by, or licensed to, Vana Enterprises Limited. Unauthorised copying, reproduction, distribution, display, transmission and use of content, by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express prior written permission of Vana Enterprises Limited, may result in violation of the Intellectual Property rights of the relevant owners, who may initiate appropriate action against such violators. Copyright © 2016 Vana Enterprises Limited. All rights reserved.
The matter of safeguarding your privacy is taken seriously at Vana Enterprises Limited. The information we collect from our guests and website visitors is used by Vana to understand and serve their needs.
The information that can be used to identify you as an individual is referred to here as ‘Personal Information’. It can include, but is not limited to, your name, address, age, gender, personal financial information, personal lifestyle history and personal medical history.
The Personal Information that we collect is used to assist us in making your reservation, providing you with the services you request for, meeting your retreat objectives and other needs while you are staying with us, and/or to allow us to contact you for matters that arise from your stay with us.
Guests are required to sign a disclaimer after their wellness consults and before starting their wellness program. Guest information is shared within the Vana team to craft the best program for each guest, to address your needs and preferences, and for our internal learning. This includes health or medical information where relevant. Sensitive medical or personal information is only shared when necessary and usually only within the wellness team. Please let your consultant or specialist know if there is anything you wish them to keep confidential; however, this might affect their ability to provide certain treatments or services.
In order to provide certain additional services related to your stay, information may be shared with select third party vendors. Vana will be in contract with these companies and will contractually require them to protect all guest information that they have access to. Certain stay related Personal Information is kept on file and such information regarding guest history and billing details allow our guests at Vana the ability to check, re-confirm transactions with us and reconcile statements or invoices.
We may use the Personal Information you provide to stay connected with you post your stay at Vana, we may send you information, assist with your wellness goals or send other information that may be of interest to you. We will discontinue sending such information on request.
Finally, we may use the Personal Information to contact you to request feedback of your stay and our retreat.
The information on this site has been included in good faith and is for familiarisation only. It should not be relied upon for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. No information on this site shall constitute an invitation to invest or enter into any relationship with Vana Enterprises Limited or any of its employees and agents. Neither Vana Enterprises Limited, nor its employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it, including, without limitation, any loss of profit, indirect, incidental or consequential loss.